Bn8 Privacy Policy — Our Commitment to Protecting Your Data

Introduction & Commitment

Welcome to the bn8.run platform. bn8 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe that protecting your personal information is one of our greatest responsibilities.

This Privacy Policy applies to all services, websites, and mobile applications operated by bn8. Here we explain in detail what data we collect, why we collect it, how we use it, and how we keep it secure.

Our Privacy Policy is built to international standards. bn8 operates with full transparency and places member trust above all else.

What We Collect

Bn8 collects two types of information from members — data you provide directly and data collected automatically.

Directly Provided Information:

Automatically Collected Data:

• IP address and device type.
• Browser type and operating system.
• Time spent on each page of the website.
• Login times, betting activity, and transaction history.
• Cookies and session data.

How We Use Your Data

Bn8 uses the data it collects for the following purposes:

• Account Management: To verify your identity during registration, login, and account security checks.
• Identity Verification: To complete the KYC process and prevent fraud.
• Transaction Processing: To ensure deposits and withdrawals are processed smoothly.
• Support: To resolve member issues quickly.
• Promotions & Offers: To send you relevant offers tailored to your preferences.
• Service Improvement: To enhance the user experience.
• Legal Compliance: To meet regulatory requirements.

Bn8 never sells or rents your personal information to third parties for marketing purposes.

Data Sharing Policy

Bn8 may share data in the following limited circumstances:

1. Legal Obligations: If required by a court order or government authority, we may be legally obligated to disclose your information.
2. Payment Processors: Necessary information is shared with payment gateway providers to process your transactions.
3. Security Investigations: We may be required to work with relevant authorities to prevent fraud or money laundering.
4. Service Partners: Limited data is shared with technology service providers who help operate bn8's infrastructure — they are bound by the same privacy standards.

Cookie Policy

The bn8 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

We primarily use three types of cookies:

• Essential Cookies: Essential for the website to function properly. This includes login sessions, security tokens, and similar data.
• Performance Cookies: Helps us understand which sections of the site are used most, and is used to improve the overall experience.
• Preference Cookies: Helps remember your language preference, theme settings, and similar choices.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

Data Security Measures

Bn8 has implemented multiple technical and organizational measures to protect your privacy:

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Sensitive information (such as passwords) is stored using hashing and is never saved in plain text.
• Server access is strictly controlled and limited to authorized personnel only.
• Regular Penetration Testing is carried out.
• Data backups are stored in encrypted form in a secure location.
• A 24/7 monitoring system is in place to automatically detect suspicious activity.

Member Data Rights

Every bn8 member has the following rights over their own data:

• Right to Access: You may request to view the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: After account closure, you may request deletion of your data (unless retention is required by law).
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Portability: You may request a copy of the data we hold about you.

To exercise these rights, contact the bn8 support team by email. We are committed to responding within 30 days.

Data Retention Period

How long bn8 retains your data depends on the type of information:

• Account Information: For the full duration your account is active, and up to 5 years after closure.
• Transaction Records: Up to 7 years in compliance with financial regulations.
• KYC Documents: As required by regulatory authorities.
• Support Conversations: Up to 2 years after a case is resolved.
• Log Files: Up to 12 months.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Privacy of Minors

Bn8 is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor is using or has registered on our platform, we will immediately close their account and delete any data collected.

Privacy Policy Updates

Bn8 may update this Privacy Policy at any time. Members will be notified of significant changes in the following ways:

• A notification will be sent to your registered email.
• A clear notice will be displayed on the website.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of bn8 after any changes will be considered acceptance of the updated privacy policy. If you do not agree to the new policy, you may request the closure of your account.

Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, please contact bn8:

• Email: support@bn8.run
• Live Chat: Log in to the website and use the live chat feature.
• Support hours: 7 days a week, 24 hours a day.

Upon receiving a data request, we will verify your identity and respond within 30 days. Urgent security matters are typically addressed within 24 hours.